Recover Rest Reset Retreat
Last updated: 12 June 2026
These booking terms and conditions ("Terms") apply to any booking made for the Recover Rest Reset retreat ("the Retreat"), operated by Recover Rest Reset ("we", "us", "our"). By submitting a booking and paying a deposit, you ("you", "the guest") agree to these Terms.
The Retreat is a 4-day, fully catered wellness retreat for women, held at a privately hired castle in the Scottish Highlands. Your room rate includes 4 nights' private ensuite accommodation, all meals (breakfast, lunch, supper and snacks), all advertised activities and workshops, a welcome goodie bag, and use of the castle grounds and hot tub. Travel to and from the venue is not included.
A booking is confirmed once you have submitted our booking form and paid the required deposit (or full balance, if booking within 3 months of the retreat date) via our secure Stripe checkout. You'll receive a confirmation email once both steps are complete.
It is your responsibility to check that all details submitted (including your name, contact details, dietary information and emergency contact) are accurate. Please let us know as soon as possible if anything changes after booking.
Current prices for each room type are shown on our website and are per person for the full 4-day retreat, unless stated as a shared total.
A deposit of 40% of the full price is payable at the time of booking to secure your place. The remaining 60% balance will be charged automatically to the card used for your deposit, 3 months before the retreat date. We will email you in advance of this charge.
Full payment is required at the time of booking.
If your balance payment cannot be taken for any reason (for example, an expired card), we will contact you to arrange payment. If payment is not received within 7 days of our request, we reserve the right to treat your booking as cancelled in accordance with our cancellation policy below, and to release your room to another guest.
Deposits are non-refundable. However, your deposit (and any balance paid) is fully transferable to a future retreat date, subject to availability, provided you notify us in writing at least 28 days before your original retreat date. Only one transfer is permitted per booking.
If you cancel and do not wish to transfer, or notify us less than 28 days before the retreat date, no refund will be given for any amount paid, including the balance, as we will have committed to costs (catering, accommodation, activities) on your behalf.
In the unlikely event that we need to cancel the retreat (for example, if the venue becomes unavailable), we will offer you a full refund or a transfer to an alternative date, at your choice. We are not responsible for any other costs you may have incurred, such as travel, and we strongly recommend you take out appropriate travel insurance (see section 9).
We reserve the right to make reasonable changes to the programme of activities or workshops, or to substitute elements of the retreat with similar alternatives, where necessary.
No refund or credit will be given if you do not attend the retreat, arrive late, or choose to leave early.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers normally have a 14-day "cooling-off" period when buying services online. However, this right does not apply to bookings for accommodation, catering, or leisure activities to be provided on a specific date (Regulation 28(1)(b)). As our retreat is provided on specific, pre-arranged dates, the standard 14-day cancellation right does not apply to your booking. Instead, the cancellation, refund and transfer terms in section 5 above apply.
Due to the nature of our fully catered kitchen, we are unable to accommodate guests with food allergies and cannot guarantee an allergen-free environment. We do cater for vegetarian, vegan and gluten-free diets where notified at the time of booking. If you have a food allergy, please contact us before booking to discuss whether the retreat is suitable for you. By booking, you confirm that you have read and understood this.
It is your responsibility to tell us about any medical conditions, mobility needs, or other health information that may be relevant to your participation in the retreat, so that we can make reasonable adjustments where possible and respond appropriately in an emergency. You participate in all activities at your own discretion and are responsible for assessing your own fitness to take part.
The retreat is a shared experience for a small group of guests in a private home. We ask all guests to be respectful of one another, of the venue, and of the privacy of fellow guests. We reserve the right to ask a guest to leave the retreat without refund if their behaviour is seriously disruptive, unsafe, or causes damage to the property, at our reasonable discretion.
Travel to and from the venue is your responsibility and is not included in the retreat price. We strongly recommend that all guests take out comprehensive travel insurance covering cancellation, medical emergencies, and personal belongings, from the time of booking.
We will provide the retreat with reasonable care and skill. We do not exclude or limit our liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded under UK law.
Subject to the above, we are not liable for any indirect or consequential losses, or for loss, theft or damage to personal belongings during the retreat, except where caused by our negligence. Nothing in these Terms affects your statutory rights as a consumer.
We may take photographs or video during the retreat for use in our marketing (such as our website and social media). If you would prefer not to be included in any photography, please let us know in advance and we will do our best to accommodate this.
These Terms are governed by the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.
If you have any concerns before, during or after your retreat, please contact us as soon as possible at hello@recoverrestreset.com so we can try to resolve them.
For any questions about these Terms, please email hello@recoverrestreset.com.